At Strano Helvia, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website (stranohelvia.com).
1. Information We Collect
When you visit or shop on our site, we may collect the following information:
- Personal Information: Name, email address, billing and shipping address, phone number.
- Payment Information: Securely processed through trusted third-party gateways (we do not store your card details).
- Browsing Information: IP address, browser type, device information, and pages visited.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Communicate with you regarding your purchase.
- Send updates, promotions, or newsletters (if you opt in).
- Improve website performance and customer experience.
- Ensure security and prevent fraudulent activity.
3. Sharing of Information
We respect your privacy and will never sell your information.
We may share data only with:
- Trusted third-party service providers (shipping, payment gateways, analytics).
- Legal authorities, if required by law.
4. Cookies & Tracking
Our website uses cookies to:
- Remember your preferences.
- Track browsing behavior for better shopping experience.
- Measure website performance.
(You can disable cookies in your browser settings.)
5. Data Security
We implement strict measures to protect your personal data. All sensitive information is transmitted via SSL encryption.
6. Your Rights
You have the right to:
- Access the information we hold about you.
- Request corrections or deletion of your personal data.
- Opt-out of marketing emails anytime.
7. Contact Us
If you have any questions about this Privacy Policy or your data, contact us at:
📧 Hello@stranohelvia.com